Frequently Asked Questions

How do I book a clean?

Use our online quote form, call 0333 014 4084, or message us on WhatsApp at +44 7888 000 991. We confirm every request within 24 hours.

Which areas do you cover?

We clean homes and businesses across the UK, with offices in Leicester and Wolverhampton and franchise partners in cities nationwide. Find your city.

Are your cleaners vetted and insured?

Yes. Every cleaner is identity-checked, right-to-work verified, reference-checked, trained and insured, and DBS-checked where the role requires it.

Do I need to provide cleaning products?

No. We can bring professional, eco-friendly products and equipment. If you prefer to use your own, our lower 'your materials' rate applies.

How much does cleaning cost?

Hourly cleaning starts from £13.20 per hour, and end of tenancy cleans from £100. See our full price list.

Do you offer discounts for regular cleaning?

Yes: 15% off weekly cleans, 10% off fortnightly cleans and 5% off four-weekly cleans.

Do I need to be at home?

No. Many clients give us a key or access code. Keys are stored securely and coded, never labelled with your address.

What if I'm not happy with the clean?

Tell us within 24 hours and we'll come back to re-clean the areas concerned free of charge.

Can I cancel or reschedule?

Yes, free of charge with at least 24 hours' notice. See our Cancellation & Refund Policy.

How do I pay?

By card, PayPal, Apple Pay or Google Pay. Business clients can pay by invoice within 14 days.

Do you clean offices and commercial premises?

Yes. We clean offices, retail units, factories, student accommodation, aircraft, airports, trains and coaches.

Is there an app?

Yes. Our app lets you book, pay invoices, see your jobs and leave reviews. Download our cleaning app.