Equality, Diversity & Inclusion Statement

UK Instant Services Ltd, trading as Instant Cleaning UK Last updated: 8 October 2026

Our commitment

UK Instant Services Ltd values people of every background, culture and experience. Our cleaners, supervisors and office team serve communities across the UK, and we want our workforce to reflect them. We recruit, train, promote and reward people on ability and merit, and we treat everyone fairly, consistently and with respect.

We are committed to the spirit and the letter of the Equality Act 2010, and to the principles of ISO 30415 (Diversity and Inclusion) and the UN Guiding Principles on Business and Human Rights.

Who this covers

Everyone who works with us or for us: employees (full-time, part-time, permanent and fixed-term), agency workers, contractors, franchisees, job applicants, and the clients and visitors we serve.

What we will not tolerate

Unlawful or unfair discrimination, harassment, bullying or victimisation because of any protected characteristic:

age
disability
gender reassignment
marriage and civil partnership
pregnancy and maternity
race (including colour, nationality, and ethnic or national origin)
religion or belief
sex
sexual orientation

We also prohibit unfair treatment because of part-time, fixed-term or flexible working.

How we put it into practice

Recruitment: clear job requirements, structured interviews and fair, consistent selection. Reasonable adjustments are made for disabled applicants.
Training and promotion: open to everyone, based on merit, with barriers identified and removed.
Pay and benefits: fair pay for all staff. We review pay and benefits regularly for equal pay.
Our clients: we serve everyone without discrimination, and we will not accept discriminatory requests about which staff attend a job.
Our staff: we protect them from harassment by clients or third parties, and we'll end a booking if our staff are mistreated.
Training: all staff are trained in equality and respect at induction and refreshed every year.

Raising concerns

Staff can raise concerns with their supervisor, any manager, or through our Grievance and Whistleblowing procedures. Concerns are treated confidentially. Anyone who raises a concern in good faith is protected from victimisation. Breaches of this policy may lead to disciplinary action, up to and including dismissal.

Responsibility and review

The managing director is responsible for this statement. Every manager is responsible for applying it day to day. We review it every year.

Foligar Lang, Chief Executive Officer, UK Instant Services Ltd Date: 8 October 2026