Payment Terms & Conditions
UK Instant Services Ltd, trading as Instant Cleaning UK Last updated: 2 November 2026
1. Prices
Prices are shown in pounds sterling. Your price is the hourly or fixed rate for the clean, plus any supplements you selected (for example a pet supplement: cat +£7.20, dog +£12.55) and minus any agreed discount.
2. When to pay
- One-off cleans: payment is due on booking or on completion of the clean, as shown on your booking.
- Regular cleans: invoiced after each visit (or monthly in advance if agreed); payment is due within 7 days of the invoice date.
- Business (B2B) accounts: payment is due within the terms stated on the invoice, or 14 days if none is stated.
3. How to pay
Card or PayPal through your booking link, or bank transfer using the invoice reference.
4. Late payment
- If an invoice is not paid by its due date we may charge a late payment fee of £10 plus interest at 4% a year above the Bank of England base rate on the overdue amount.
- Business customers: statutory interest and compensation under the Late Payment of Commercial Debts (Interest) Act 1998 apply.
- We may pause regular cleans until the overdue amount is paid, and pass long-overdue debts to a collection agency; reasonable recovery costs may be added.
5. Disputes
Tell us within 7 days of the invoice date if you dispute any part of it. Pay the undisputed part by the due date.
6. Cancellation
See our Cancellation & Refund Policy. Cancellation charges form part of these payment terms.
Contact: 0333 014 4084 · contact@instantcleaninguk.co.uk